The Communications Bureau is the answering point for the City of Pleasant Hill. They answer calls from the public and provide dispatching services. The police dispatchers and professional staff work as a team - they are responsible for answering 9-1-1 and non-emergency calls. Police Dispatchers receive and transmit radio communications with officers in the field. They also have the ability to monitor allied agencies in our county.
The Communications Bureau averages over 225 phone calls per day and dispatches officers to close to approximately 44,000 service calls a year. Personnel in this bureau include a Support Services Supervisor, eight Dispatchers and five professional staff members.